CherriBox Delivery Information

Delivery Information

We provide a fast, tracked and secure, 100% discreet delivery service for all orders around the UK and worldwide.

Secure Delivery

All despatched goods are sent by a tracked insured service. This service will provide a tracking number and can be tracked at any stage of the delivery process. This also means goods must be signed for so we know they have arrived safely and they will not be left on the door step or with neighbours. We can always provide proof of despatch on request.

Discreet Packaging

All products are shipped in discreet plain packaging with no indication as to the contents.

Same Day Despatch

All orders placed before 1pm Monday to Friday are despatched the same day. Any orders placed after 1pm or during weekends will be despatched the next working day.

UK Delivery Times

Next Day Special Delivery (Normally next working day before 1pm)
Royal Mail First Class (Normally 1 - 2 days)
Royal Mail Second Class (Normally 2-4 working days)
Shipping options can be selected at the checkout.


Note: Delivery to the Scottish Highlands and offshore UK islands areas may take longer than specified. Orders being sent to areas outside mainland UK are very unlikely to arrive within the times specified even when selecting Next Day Delivery.

Please allow 2-5 working days for the delivery of your order if you live in one of these postcodes:
AB30-38, AB44-56, FK17-99, G83, GY1, GY9,  IV1-28, IV30-39, IV52-54, IV63, KW1-17, PA21-33, PA34-40, PH18-26, PH30, PH31-44, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3; plus: Northern Ireland.


Worldwide Delivery Times

Southern Ireland: 3-5 working days
Europe: 3-7 working days
BFPO (British Forces Post Office): 3-7 working days
Rest of World: 3-8 working days


Note: The international estimated times for delivery may take longer for certain countries and CherriBox cannot be held responsible for this.


Royal Mail and DPD

Depending on the weight and shipping requirements selected during checkout all goods are usually despatched through either Royal Mail or DPD courier.

Royal Mail Delivery: If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.

DPD Delivery: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us.

If delivered by DPD they will contact you by text or email to notify you of a delivery time and date. If this delivery time is not convenient for you then you will have the option to change it. DPD will attempt delivery 3 times. If they are still unsuccessful after this time then the parcel is returned back to us


Important!!

Due to the nature of our products, we reserve the right to decline orders which request delivery to certain addresses including schools and places of worship.

When an order is returned to us after an attempted delivery, you will receive a refund for the value of the order minus the shipping costs.

If you decide to order again, delivery charges will apply as normal.

It is your responsibility to ensure that any items purchased are legal in the country of delivery.

CherriBox is not responsible for any orders delayed by incorrect information given at checkout, so please ensure you enter all information correctly.


Royal Mail     DPD